TradeSpan Electrical is operated by TradeSpan Ltd. We are a quote-request and enquiry routing service. We are not a contractor. When you submit a quote request, we share your enquiry with an independent qualified electrician covering your area.
Who We Are
TradeSpan Ltd is the data controller for information collected through this website. Our registered address will be published here once Companies House registration is complete. For data enquiries, contact us at hello@tradespan.co.uk.
What Data We Collect
When you submit a quote request through this website, we collect:
- Your name
- Your phone number
- Your email address (where provided)
- Your postcode or town
- A description of the work you need
We may also collect technical data automatically, including your IP address, browser type, pages visited and time of visit. This is used for website analytics only.
How We Use Your Data
We use the data you submit to:
- Review your enquiry and assess whether we can help
- Route your request to a qualified local electrician covering your area
- Contact you by phone or email to follow up on your request
- Improve how we operate and respond to enquiries
Who We Share Your Data With
Your enquiry details — including your name, phone number, location and description of work — will be shared with an independent qualified electrician in the TradeSpan network who covers your area. This is necessary to fulfil the service you have requested.
We do not sell your data to third parties. We do not share your data with marketing companies or unrelated businesses.
We may use third-party tools to manage enquiries, including CRM and email delivery services. These tools process data on our behalf and are bound by data processing agreements.
Legal Basis for Processing
We process your data on the basis of your consent, given when you submit a quote request form. You can withdraw consent at any time by contacting us at hello@tradespan.co.uk.
How Long We Keep Your Data
We retain enquiry data for up to 12 months. After this period, personal data is deleted or anonymised. You can request deletion of your data at any time by contacting us.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to how we use your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at hello@tradespan.co.uk.
Cookies
This website may use essential cookies for basic site functionality. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and add a cookie consent mechanism.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated. Continued use of this website after changes constitutes acceptance of the updated policy.
Contact
For any privacy-related queries, contact: hello@tradespan.co.uk